PENGARUH SIFAT KEPRIBADIAN, KEPUASAN KERJA, PERILAKU WARGA ORGANISASI TERHADAP KOMITMEN ORGANISASI: STUDI KAUSAL PADA KARYAWAN PONDOK PESANTREN AL BAYAN DI KABUPATEN LEBAK
DOI:
https://doi.org/10.55171/apjms.v12i3.1550Abstrak
Specifically, the study explores the direct effects of personality traits, job satisfaction, and organizational citizenship behavior on organizational commitment.. Data were collected through a survey of 80 employees working at Pondok Pesantren Al Bayan, a faith-based educational institution with a unique organizational structure and work environment. The findings reveal that personality traits, job satisfaction, and organizational citizenship behavior have significant and positive effects on employees’ organizational commitment. Furthermore, personality traits were found to significantly influence both job satisfaction and the likelihood of displaying organizational citizenship behaviors. Theoretically, this study contributes to the literature by deepening the understanding of the pathways through which individual differences shape organizational commitment. From a practical standpoint, the research offers valuable insights for leaders at Pondok Pesantren Al Bayan in identifying personality-related factors that drive employee loyalty and dedication, as well as in fostering a work environment that promotes satisfaction and prosocial behavior. Overall, this study sheds light on why employees behave the way they do and under what circumstances such behaviors are most likely to emerge within a values-based institutional context.Referensi
Ahmed, M. A., Khattak, M. S., & Anwar, M. (2022). Personality traits and entrepreneurial intention : The mediating role of risk aversion. 22(1), 1–15. https://doi.org/10.1002/pa.2275
Angelini, G. (2023). Big five model personality traits and job burnout : a systematic literature review. BMC Psychology, 11(49), 1–35. https://doi.org/10.1186/s40359-023-01056-y
Asghar, M. M., Zaidi, S. A. H., Zahoor Ahmed, S. K., Murshed, M., Mahmood, H., & Abbas, S. (2022). The role of environmental transformational leadership in employees’ influencing organizational citizenship behavior for environment well-being: a survey data analysis. Environmental Science and Pollution Research, 29, 58773–58790.
Bao, M. X., Cheng, X., & Smith, D. (2020). A path analysis investigation of the relationships between CEO pay ratios and firm performance mediated by employee satisfaction. Advances in Accounting, 48, 100457. https://doi.org/10.1016/j.adiac.2020.100457
Bui, H. T. M. (2017). Big Five personality traits and job satisfaction : Evidence from a national sample. Journal of General Management, 42(3), 21–30. https://doi.org/10.1177/0306307016687990
Chikha, I. Ben, & Jarboui, A. (2018). Influence of personal traits on social entrepreneurship intention: an empirical study related to Tunisia. International Journal of Social Entrepreneurship and Innovation, 5(2), 148–165. https://doi.org/https://doi.org/10.1504/IJSEI.2018.097718
Colquitt, J. A., Lepine, J. A., & Wesson, M. J. (2022). Organizational Behavior: Improving Performance and Commitment in the Workplace (6th ed.). McGraw-Hill Education. https://doi.org/10.1002/pdh.22
Farrukh, M., Ying, C. W., & Mansori, S. (2017). Organizational commitment : an empirical analysis of personality traits. Journal of Work-Applied Management, 9(1), 18–34. https://doi.org/10.1108/JWAM-12-2016-0026
Golafshani, M. R., & Rahro, M. (2013). dentification of Personality Traits Affecting on Development of Organizational Citizenship Behavior. Middle-East Journal of Scientific Research, 16(2), 274–281. https://doi.org/0.5829/idosi.mejsr.2013.16.02.114811
Goldberg, L. R. (1993). 'The structure of phenotypic personality traits": Author’s reactions to the six comments. American Psychologist, 48(12), 1303–1304. https://doi.org/10.1037/0003-066x.48.12.1303
Haehner, P., Rakhshani, A., Fassbender, I., Lucas, R. E., Donnellan, M. B., & Luhmann, M. (2022). Perception of major life events and personality trait change. European Journal of Personality, 37(5), 524–542. https://doi.org/10.1177/0890207022110797
Herzberg, F. (1966). Work and the Nature of Man. World Publishing Company, Cleveland.
Hopwood, C. J. (2025). Personality Functioning , Problems in Living , and Personality Traits Personality Functioning , Problems in Living , and Personality Traits. Journal of Personality Assessment, 107(2), 143–158. https://doi.org/10.1080/00223891.2024.2345880
Indarti, S., Solimun, Fernandes, A. A. R., & Hakim, W. (2017). The Effect of OCB In Relationship Between Personality , Organizational Commitment and Job Satisfaction To Performance. Journal of Management Development, 36(10), 1283–1293. https://doi.org/https://doi.org/10.1108/JMD-11-2016-0250
Jackson, J. J., & Wright, A. J. (2024). The process and mechanisms of personality change. Nature Reviews Psychology, 3, 305–318.
Jehanzeb, K., & Mohanty, J. (2018). Impact of employee development on job satisfaction and organizational commitment: person – organization fit as moderator. International Journal of Training and Development, 22(3), 171–191. https://doi.org/10.1111/ijtd.12127
Kaya, F., Aydin, F., Schepman, A., Rodway, P., Yetişensoy, O., & Kaya, M. D. (2024). The Roles of Personality Traits, AI Anxiety , and Demographic Factors in Attitudes toward Artificial Intelligence. International Journal of Human–Computer Interaction, 40(2), 497–514. https://doi.org/10.1080/10447318.2022.2151730
Kelly, C., Barattucci, M., & Ahmad, M. S. (2022). Job satisfaction as a mediator between structural empowerment and intent-to-leave: A study of critical care nurses. Intensive and Critical Care Nursing, 70(1). https://doi.org/https://doi.org/10.1016/j.iccn.2021.103194
Kiarie, M. A. W., Maru, L. C., & Cheruiyot, T. K. (2017). Leader personality traits and employee job satisfaction in the media sector, Kenya. The TQM Journal, 29(1), 133-146. https://doi.org/doi.org/10.1108/TQM-09-2015-0117
Lee, K., & Allen, N. J. (2002). Organizational Citizenship Behavior and Workplace Deviance : The Role of Affect and Cognitions. Journal of Applied Psychology, 87(1), 131–142. https://doi.org/10.1037//0021-9010.87.1.131
Lee, S., Park, J., Back, K., Hyun, H., & Lee, S. H. (2020). The Role of Personality Traits Toward Organizational Commitments and Service Quality Commitments. Frontiers in Psychology, 11(5), 1–11. https://doi.org/10.3389/fpsyg.2020.00631
Liao, G., Liu, J., Li, Y., Ye, H., & Liang, J. (2025). Effect of healthcare professionals ’ perceived occupational stigma on organizational citizenship behavior : a moral cleansing perspective. BMC Medical Ethics, 26(28), 1–15.
Liao, S.-H., Hu, D.-C., & Huang, Y.-C. (2022). Employee emotional intelligence, organizational citizen behavior and job performance: a moderated mediation model investigation. Employee Relations: The International Journal, 44(5), 1109–1126. https://doi.org/10.1108/ER-11-2020-0506
Locke. (1976). The nature and causes of job satisfaction. In M.D. Dunnette (Ed.), Handbook of industrial and organizational psychology.
Luthans, F., Luthans, B. C., & Luthans, K. W. (2021). Organizational Behavior An Evidence-Based Approach (14th ed.). Information Age Publishing, Inc.
Mammadov, S. (2022). Big Five personality traits and academic performance: A meta-analysis. Journal of Personality, 90(2), 222–255. https://doi.org/10.1111/jopy.12663
Marta, Mi. A., Supartha, I. W. G., Dewi, I. G. A. M., & Wibawa, I. M. A. et. alxsa. (2021). Job Enrichment, Empowerment, and Organizational Commitment: The Mediating Role of Work Motivation and Job Satisfaction. Journal of Asian Finance, Economics and Business, 8(1), 1031–1040. https://doi.org/10.13106/jafeb.2021.vol8.no1.1031
Mccrae, R. R., & Costa, P. T. (2020). Personality and Individual Di ff erences Understanding persons : From Stern ’ s personalistics to Five-Factor Theory. Personality and Individual Differences, 169(11), 109816. https://doi.org/10.1016/j.paid.2020.109816
Meyer, J., & Allen, N. (1997). Commitment in the Workplace: Theory, Research, and Application. SAGE Publications, Inc. London.
Meyer, J. P., & Allen, N. J. (1991). A Three-Component Conceptualization Of Organizational Commitment. Human Resource Management Review, 1(1), 61–89. https://doi.org/10.1016/1053-4822(91)90011-Z
Meyer, J. P., & Parfyonova, N. M. (2010). Human Resource Management Review Normative commitment in the workplace : A theoretical analysis and re-conceptualization. Human Resource Management Review, 20(4), 283–294. https://doi.org/10.1016/j.hrmr.2009.09.001
Mikkelson, A. C., & Ray, C. D. (2024). Commitment , Relational Uncertainty , and the Investment Model. Communication Research Reports, 41(2), 105–116. https://doi.org/10.1080/08824096.2024.2351367
Murtza, M. H., Noor, A., Gill, S. A., & Aslam, H. D. (2020). Intelligence quotient , job satisfaction , and job performance : The moderating role of personality type. Journal of Public Affairs, 21(3), e2318. https://doi.org/10.1002/pa.2318
Mwesigwa, R., Tusiime, I., & Ssekiziyivu, B. (2020). Leadership styles, job satisfaction and organizational commitment among academic staff in public universities. Journal of Management Development, 39(2), 253–268. https://doi.org/10.1108/JMD-02-2018-0055
Nanjundeswaraswamy, T. S. (2023). The mediating role of job satisfaction in the relationship between leadership styles and employee commitment. Journal of Economic and Administrative Sciences, 39(2), 286–304. https://doi.org/10.1108/JEAS-02-2021-0029
Noor, J., Soleh, & Faittaahumi, M. (2023). Human Resource Management Practices on Employee Commitment : Indonesia Islamic Banking. Al-Iqtishad: Jurnal Ilmu Ekonomi Syariah, 15(1), 23–40.
Nurjanah, S., Pebianti, V., & Handaru, A. W. (2020). The influence of transformational leadership , job satisfaction , and organizational commitments on Organizational Citizenship Behavior ( OCB ) in the inspectorate general of the Ministry of Education and Culture The influence of transformational leadersh. Cogent Business & Management, 7(1), 1–12. https://doi.org/10.1080/23311975.2020.1793521
Ocampo, L., Acedillo, V., Bacunador, A. M., Balo, C. C., Joreen, Y., Tupa, N. S., Ocampo, L., Acedillo, V., Bacunador, A. M., Balo, C. C., Joreen, Y., Acedillo, V., Bacunador, A. M., Balo, C. C., Lagdameo, Y. J., & Tupa, N. S. (2018). A historical review of the development of organizational citizenship behavior ( OCB ) and its implications for the twenty-first century. Personnel Review, 47(4), 821–862. https://doi.org/10.1108/PR-04-2017-0136
Organ, D. W. (1988). Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexington Books, Lexington, MA.
Pandey, D. L., Uprety, S. K., & Risal, N. (2023). Personality traits and their impact on the social entrepreneurial intentions of management students : a test of big five personality approach. Journal of Innovation and Entrepreneurship, 12(72), 1–25. https://doi.org/10.1186/s13731-023-00342-8
Qin, Y. S. (2024). How internal listening inspires remote employee engagement: examining the mediating effects of perceived organizational support and affective organizational commitment. Journal of Communication Management, 28(4), 553–572. https://doi.org/doi.org/10.1108/JCOM-11-2023-0117
Rachel, F., Gang, W., & In-Sue, O. (2018). Linking job-relevant personality traits, transformational leadership, and job performance via perceived meaningfulness at work: A moderated mediation model. Journal of Applied Psychology, 103(3), 324–333. https://doi.org/https://doi.org/10.1037/apl0000274
Redondo, R., Sparrow, P., & Hernández-Lechuga, G. (2021). The effect of protean careers on talent retention: examining the relationship between protean career orientation, organizational commitment, job satisfaction and intention to quit for talented workers. International Journal of Human Resource Management, 32(9), 2046–2069. https://doi.org/10.1080/09585192.2019.1579247
Rita, M., Randa Payangan, O., Rante, Y., Tuhumena, R., & Erari, A. (2018). Moderating effect of organizational citizenship behavior on the effect of organizational commitment, transformational leadership and work motivation on employee performance. International Journal of Law and Management, 60(4), 953–964. https://doi.org/10.1108/IJLMA-03-2017-0026
Robbins, S. P., & Judge, T. A. (2022). Essentials of organizational behavior (15th eds.). Pearson Education Limited. http://www.theeuropeanlibrary.org/tel4/record/3000089783526
Saari, L. M., & Judge, T. A. (2004). Employee attitudes and job satisfaction. Human Resource Management, 43(4), 395–407. https://doi.org/10.1002/hrm.20032
Saha, S., & Kumar, S. P. (2018). Organizational culture as a moderator between affective commitment and job satisfaction: Empirical evidence from Indian public sector enterprises. International Journal of Public Sector Management, 32(2), 184–206. https://doi.org/https://doi.org/10.1108/IJPSM-03-2017-0078
Sapta, I. K. S., Rustiarini, N. W., Agung, I. G., & Teja, E. (2021). Cogent Business & Management Spiritual leadership and organizational commitment : The mediation role of workplace spirituality Made Purba Astakoni | Spiritual leadership and organizational commitment : The mediation role of workplace spirituality. Cogent Business & Management, 8(1). https://doi.org/10.1080/23311975.2021.1966865
Srivastava, S. (2013). Job Satisfaction and Organizational Commitment Relationship: Effect of Personality Variables. Vision: The Journal of Business Perspective, 17(2), 159–167. https://doi.org/10.1177/0972262912483529
Suparna, D., & Noor, J. (2021). The Mediating Role of Organizational Commitment Dimensions Between Job Involvement on Employee Performance : A Cross-Sectional Study. Asia-Pacific Management and Business Application, 9(3), 297–312. https://doi.org/10.21776/ub.apmba.2021.009.03.8
Valaei, N., & Rezaei, S. (2016). Job satisfaction and organizational commitment: an empirical investigation among ICT-SMEs. Management Research Review, 39(12), 1663–1694. https://doi.org/https://doi.org/10.1108/MRR-09-2015-0216
Wang, R. (2021). Organizational Commitment in the Nonprofit Sector and the Underlying Impact of Stakeholders and Organizational Support. VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations, 33, 538–549. https://doi.org/10.1007/s11266-021-00336-8
Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17(3), 601–617.
Xu, M., Qin, X., Dust, S. B., & DiRenzo, M. S. (2019). Supervisor-subordinate proactive personality congruence and psychological safety: A signaling theory approach to employee voice behavior. Leadership Quarterly, 30(4), 440–453. https://doi.org/10.1016/j.leaqua.2019.03.001
Yu, Q., Yen, D. A., Barnes, B. R., & Huang, Y. A. (2019). Enhancing firm performance through internal market orientation and employee organizational commitment. International Journal of Human Resource Management, 30(6), 964–987. https://doi.org/10.1080/09585192.2017.1380059
Unduhan
Diterbitkan
Terbitan
Bagian
Lisensi
Hak Cipta (c) 2025 Iqbal Rosyid, Ade Jaya Sutisna
Artikel ini berlisensiCreative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Proposed Policy for Journals That Offer Open Access. Authors who publish with this journal agree to the following terms:- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
Proposed Policy for Journals That Offer Delayed Open Access.Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication, with the work [SPECIFY PERIOD OF TIME] after publication simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
